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Type: Posts; User: Sam Wright

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    Sticky: PvP Level Range Update

    In the past season, as soon as players reached Level 39, they could be attacked by anyone, including L50+ attackers. With the increasing power of newly-released elite units, it has become clear that...
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    Could you share the ticket number or your...

    Could you share the ticket number or your playerID please? I can check the status of your request as soon as I get either one of these information.
  3. Sticky: Hi Ed, I apologize but this is not something that...

    Hi Ed, I apologize but this is not something that can be changed in an instant. Please understand that this issue is larger than it seems and requires careful planning. Remember that the issue is...
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    Hi Frank, your feedback is already shared with...

    Hi Frank, your feedback is already shared with the team and will help in weighing the pros and cons of having or not having Auto-resolve. It was created to counter an exploit so it may take time...
  5. Hi guys, thank you so much for your feedback, I...

    Hi guys, thank you so much for your feedback, I already shared this with the rest of the team. I myself uses high-HP tanks to hit the turrets, I just create a lot of them before the event starts and...
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    Oh ok I thought you said you only got a chat...

    Oh ok I thought you said you only got a chat warning but yeah if you need me to check this further for you don't hesitate to send us a ticket through the support channel.
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    Hi Dark Wolf, thank you for your feedback. I'll...

    Hi Dark Wolf, thank you for your feedback. I'll make sure this is shared with the rest of the team.
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    Yes I'm afraid that's true. We have very accurate...

    Yes I'm afraid that's true. We have very accurate means of detecting and recording ALTs. If you have that video you mentioned please reply to the ticket you sent and we'll continue our investigation...
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    The dev team do make adjustments with event bases...

    The dev team do make adjustments with event bases to maintain balance. I wouldn't expect these event bases to be easy though, remember they provide you special tokens you can use to buy special...
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    Hi Overboard, can you send me a ticket with your...

    Hi Overboard, can you send me a ticket with your playerID so I can check this further for you? Also, a chat warning is like saying "You almost violated the chat policy, try to control what you type"....
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    Hi Dark Wolf, I will pass your idea to the team...

    Hi Dark Wolf, I will pass your idea to the team but I can't promise anything. Thank you for your suggestion
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    Hello, this is indeed an interesting observation....

    Hello, this is indeed an interesting observation. I shall share this with the rest of the team. Hopefully the developers would consider your suggestion.
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    Hello, I apologize for the delay. I believe the...

    Hello, I apologize for the delay. I believe the levels for these guns have just been recently increased. Were you having any issues with the devastator?:)

    Sam
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    Hi Dragon, that would be an awesome feature. I...

    Hi Dragon, that would be an awesome feature. I can't promise anything as the decision is still with the dev team if the resources required can be handled but I'll be sure to share this idea to the...
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    If by maintain you mean repair when damaged, you...

    If by maintain you mean repair when damaged, you can always use resources if you don't have gold, it shouldn't be a problem :)
  16. Have you actually done this from your end? :) Do...

    Have you actually done this from your end? :) Do you have a recorded sample instead of a screenshot?
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    I will definitely share your feedback with the...

    I will definitely share your feedback with the rest of the team but I think there's more to this you must understand. instead of balancing the game as you described, it would more likely cause issues...
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    Hi Steve, I apologize for this issue. Technically...

    Hi Steve, I apologize for this issue. Technically you were warned or blocked from chats when a player reported you for the comment you made. The same process is required for inappropriate aliases....
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    Hi Dark Wolf, I believe only Wasteland Single...

    Hi Dark Wolf, I believe only Wasteland Single Player missions offer the building guards.

    Sam
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    Hi Steve, I'll let the devs know but I can't...

    Hi Steve, I'll let the devs know but I can't promise anything at this point. The single player missions were initially just old events that you can revisit, making them hard might upset those who...
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    Thank you, I believe these suggestions were...

    Thank you, I believe these suggestions were already forwarded to the developer team from your recent contact to support.
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    Definitely, I'll pass your thanks to the Dev team...

    Definitely, I'll pass your thanks to the Dev team ;)
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    Hi Steve, base raid is not really based on the...

    Hi Steve, base raid is not really based on the number of waves in a sense that a player can attack a base in 5 waves with only 2% damage each waves bringing the total of only 10%. A base is open as...
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    Hello, you can get free alloys through random...

    Hello, you can get free alloys through random appearing rocks in your base or as a reward for winning tournaments. :)

    Sam
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    Hello, I apologize for the delay. The dev team is...

    Hello, I apologize for the delay. The dev team is already testing a policy that will be used against these issues but the policy requires extensive planning and testing, please bear with us.

    Sam
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