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    Summoner's Gate Closure Announcement

    https://wp-media.battlehouse.com/wp-content/uploads/2018/08/01002848/SG_Closure_thin.jpg

    It's with heavy hearts that we had to say "Goodbye" to Summoner's Gate on July 31st, 2018.

    We've truly...
  2. Hi Dora - can you be more specific about the...

    Hi Dora - can you be more specific about the suspicious activity you have seen? Did you send screenshots or chat logs to the Contact Support link?

    We receive a lot of reports that turn out to be...
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    Sorry you got incorrect info from Contact...

    Sorry you got incorrect info from Contact Support, I'll go ping them. There is no change to DP. This is directly from the design team.

    The patch notes have been updated....
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    Thanks Bastian, yes, that's the correct link....

    Thanks Bastian, yes, that's the correct link. What you need to do is write us to request an "alt verification" where we make sure it's two genuine people and not just an alt account.
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    If you come across any specific knowledge about...

    If you come across any specific knowledge about any cheat methods that are in active use, please send us the info using the Contact Support link in game so we can take appropriate action.

    I'm not...
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    Hi ucurtu - are you still having loading...

    Hi ucurtu - are you still having loading problems? If so can you please post a screenshot of your brower's JavaScript console showing any error messages on the page?
  7. Thread: weird game idea

    by bh-dan
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    That would be cool - maybe reduced visibility at...

    That would be cool - maybe reduced visibility at night? And then night-vision upgrades?
  8. Thread: Gens

    by bh-dan
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    That's correct, yes. We have a to-do item to fix...

    That's correct, yes. We have a to-do item to fix the delay and non-proportionality of Gen damage vs. power output.
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    If we remove the revenge ability then the...

    If we remove the revenge ability then the situation becomes low-levels freely attack higher-level battalions without facing any repercussions, which we feel is a bigger problem. 20x series maps will...
  10. Thread: maps closing

    by bh-dan
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    Wrong forum? SG has no maps :).

    Wrong forum? SG has no maps :).
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    Hi Spartan53 - we are NOT changing anything about...

    Hi Spartan53 - we are NOT changing anything about DP/bubbles. The only change is that PvP point gain/loss will become enabled 6 hours after your last victory (that gained points) against that player...
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    Hi folks - We update the maps once per quarter...

    Hi folks - We update the maps once per quarter now, along with new seasons, so the timing is predictable.

    It is unlikely that we would ever totally close all the maps that allow alts. Mars...
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    Mines balance is still being looked at. Maybe...

    Mines balance is still being looked at. Maybe there needs to be a "weight limit" on anti-armor mines so that light/cheap units do not trigger them?

    The TR player survey was very helpful in setting...
  14. Thread: chat translator

    by bh-dan
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    That's a really cool idea! Will share with the...

    That's a really cool idea! Will share with the team.
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    Thank you for the info! Some updates from...

    Thank you for the info! Some updates from engineering:

    As of this Thursday's update:

    - Fuel/Supply boosts will no longer appear on the in-combat item hotbar
    - Hitlist victory not triggering...
  16. Thread: Special Effects

    by bh-dan
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    The circle of influence and boost amount % are...

    The circle of influence and boost amount % are both fixed, they do not increase with level. The circle radius is 110, in the same units as weapon attack range is listed.
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    Hi Ghost - got the feedback, thanks, We have...

    Hi Ghost - got the feedback, thanks,

    We have the ability to mark individual auras as not counting against the limit; I think we may have missed a few though, like the missile heat cooldowns. Will...
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    Hi Paolo - there might have been a brief glitch,...

    Hi Paolo - there might have been a brief glitch, I believe it's fixed now. Please let us know if you are still having trouble accessing the games.
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    As Bastian mentioned, please use the in-game...

    As Bastian mentioned, please use the in-game Contact Support link to file a ticket and the support team will work with you to sort out the accounts.
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    Hi all - thank you for the info. I have logged...

    Hi all - thank you for the info. I have logged the request to add missing achievements like the ones you pointed out.
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    Sticky: Hi Ron - there was a bug for the first ~24 hours...

    Hi Ron - there was a bug for the first ~24 hours after release where the Store wouldn't let you obtain another L1 leader after you trained your first L3. This is fixed now.
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    Hi Sarah - thank you for the suggestion. If you...

    Hi Sarah - thank you for the suggestion. If you are in an Alliance you can choose to relocate near a particular ally, but we don't have the ability to pick a specific landing spot. The design team...
  23. Thread: Level 4 leaders

    by bh-dan
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    Hi Jim - that's correct, yes. The full guide to...

    Hi Jim - that's correct, yes. The full guide to upgrading leaders is here: https://www.battlehouse.com/forums/showthread.php?t=1954
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    I'll ping the support team to check on your...

    I'll ping the support team to check on your ticket.

    Please do not message individual BH staff on Clan HQ as a substitute for contacting support. We're only there occasionally on a volunteer basis,...
  25. Thread: Can't opeeeeen

    by bh-dan
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    We have a todo item to solve this issue with the...

    We have a todo item to solve this issue with the rare bogus "your base is currently under attack" message. It's become a little more frequent these days, especially right around the weekly event...
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