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Thread: why so much lag ?

  1. #1

    why so much lag ?

    Tried to play a game and ran out of time before troops deployed and lost 59 trophies

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.

    ping www.battlehouse.com

    Pinging www.battlehouse.com [104.18.36.132] with 32 bytes of data:
    Reply from 104.18.36.132: bytes=32 time=21ms TTL=60
    Reply from 104.18.36.132: bytes=32 time=14ms TTL=60
    Reply from 104.18.36.132: bytes=32 time=15ms TTL=60
    Reply from 104.18.36.132: bytes=32 time=15ms TTL=60

    Ping statistics for 104.18.36.132:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 21ms, Average = 16ms

    so the lag not my end, will need to get fraps to show it, but everything froze and had lots of little white squares

    would have been more fun with dragons or golems

    PING 16 ms
    DOWNLOAD 51.13 Mbps
    UPLOAD 12.46 Mbps

    and not my connection either

  2. #2
    Battlehouse Inc. bh-dan's Avatar
    Join Date
    May 2012
    Posts
    1,243
    Hi Steve - Appreciate the technical report - next time you experience severe lag, could you try to capture a HAR file to send to our support team?
    Instructions here:
    https://support.zendesk.com/hc/en-us...roubleshooting

    We'd like to look into this further. Sounds like there might have been a temporary issue with back-end servers or the CDN.

  3. #3
    Hi dan

    someone suggested taking off the experimental AI mode, now they are back to being dumb and cutting thru several walls instead of walking round to the open hole

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