Welcome to Season 28! Going into the new season, all Leaderboards and PvP Points are reset, meaning that it’s a fresh start for YOUR Clan to be the new the dominating Clan of Gundar, and win the Seasonal Clan Tournament Grand Prize of 10,000 Gold for your Clan at the end of the Season in 3 months from now. Does your Clan have what it takes?
Looking for the Season 27 Tournament winners list? Don’t worry. It will be revealed soon. Stay tuned for another Patch Notes coming later on!
As always, Patrons get these features early, so if you want to be Patron and get early access to future releases, head on over to our Patreon!
From October 6th – October 13th, 2022, rally your Clan and head to the Thunder Dome for your chance to be the strongest Clan of Season 27!
Be one of the Top Clans with the most Clan PvP Points to win between 1,750-8,000 Gold, divided evenly among the top 10 members of your clan.
Tournament ends on October 13th, 2022 at 1700 GMT, at which point winners will be announced, prizes awarded, and leaderboards will be reset for the new season. It’s important to note that you should stay in the same Clan through the end of the tournament and for at least one hour afterward, until at least 1800 GMT to ensure your Clan’s prizes are scored correctly.
Season 28 Opens: October 13th, 2022
The new season will begin immediately after the end of the tournament.
Please be reminded that PvP points can only be accumulated on “Dome” maps.
Part of the update that was of most interest to a lot of players were the policies regarding alt accounts and account sharing. This update, and the warning of “DO NOT SHARE ACCOUNTS” has been foreshadowed as early as at least December of 2021, as per this post on Discord.
Our aim is to be simultaneously stricter on these policies, while also being more lenient. Stricter in a sense that we’re doing more aggressive account sharing detection and active-but-hidden alt detection; and more lenient, in a sense that low-count offenders are not necessarily moved to the Prison map right away. Hence, the introduction of “Sanctuary“.
Here are a few FAQs that we have gotten, and possible explanations.
What is Sanctuary?
Sanctuary is where a player base goes when it is involved in a violation, typically, of the alt-account policy.
What is the Difference Between Sanctuary and Prison?
Previously, offenders are sent to a different map or to Prison. If a player is in Prison, they will be unable to get out unless the imprisonment was a mistake, and an admin releases the player.
With Sanctuary, the player is free to move out on after a set number of days, depending on the violation. However, a player that makes frequent trips to Sanctuary will ultimately find themselves in Prison, and will no longer be able to get out.
Why am I in Sanctuary?
The player is sent an in-game message of why they were sent to Sanctuary, as well as for how long they will need to wait before they can go back to the map type they’ve been banished from. The length of the sentence depends on the violation incurred.
Effective today, if you are in Sanctuary, you will be able to jump to a map that you specifically have not been banished from.
For example, if you were moved to Sanctuary for an alt-violation, you will be banished from anti-alt maps for X days, but you are free to move to an alt-allowed map until your sentence is over.
As always, if you feel that you have been mis-identified as an alt, please contact support.
I received no message on why I am in Sanctuary/Prison
Some players have found themselves in Sanctuary or Prison without an in-game message like above. In most cases, there are likely other reasons why they have been relocated.
Please contact our support team to check what your account status is. Or alternatively, send a direct message to bh-wulfstan on Discord.
I am in Sanctuary, but cannot move anywhere
Please refer to “I received no message…” section above.
The Future of Sanctuary
We will continue to refine our Sanctuary and Prison systems and sentences, so this may change in the near future – with the name change from “Sanctuary” to something else maaaybe being in the nearer future. We will be making an announcement of any such change when it happens.
The Elite AH-1Z, Elite AH-64, Elite Ka-50, and the Elite Stryker get new colors this week! Here are the colors and the previews:
Elite AH-1Z: Snowblind and Bright PinkElite AH-64: Bright Pink and SnowblindElite KA-50: “Negative Pink”, White, and GrayElite Stryker: Bright Pink and Gray.
Please note that Bright Pink, White, Negative Pink, and Snowblind skins are premium skins and therefore gold only. Gray is available for ONPand Hardware.
Due to the events bug that prevented players from earning ONP, the next Weekend Warrior event bonus will be doubled. Starting Saturday September 3rd at 8am GMT, until Monday September 5th at 8am GMT: enjoy 120% ONP on all event basesfor a limited time!
Terms of Service Update
As per our Terms of Service Section 18, we may change our Terms of Service from time to time, and we are obligated to notify you of such changes.
So…. please be aware that our Terms of Service has been updated. We encourage everyone to review the changes. We reckon most of our players would be most interested on our new alt-account policy, but we hope you take the time to read everything. You can find it HERE.
New Elite Unit Skins Incoming!
New colors for selected Elite units are coming on September 15th! Here’s a sneak peak:
“Manufacture Units” toggle
We’ve added a small Quality-of-Life update on your Settings menu. The new “Manufacture Units” toggle allows you to split Normal and Elite units for training.
Manufacture Units Toggle
Enabling this will show only either Normal or Elite units for you to train. By default, only the normal units will be shown. By clicking the “Showing” label beneath the unit icons, the window will switch to only showing Elite units.
Only Normal units shownOnly Elite units shown
There are plans to make more units more viable in the future, and this is the one of the first steps to make things easier from a UI perspective.
We would like to sincerely apologize for the events bug that prevented players from earning ONP. We understand that this caused a lot of our “Weekend Warriors” to lose out on the chance to earn ONP.
Therefore, on the next Weekend Warrior event, Starting September 3rd,2022 the bonus will be doubled. We will post more details about it on our next Patch Notes.
Scarlet Paint FREE for all Elite Units
And that’s not all, Commanders! As mentioned in a previous Patch Notes earlier this month, we discovered that the accidental Elite TOS1 color resulting from the reworking of the paint system was liked by some and thus we released it as a separate color for the Elite TOS-1A.
We’re happy to announce that this color is now available to ALL Elite units for free!
Click “Continue with Facebook” and log in with the account you use for the game
Click on “Click here to manage your account.”
If the email address is the same as the one you already had, you’re done. If not, click on “Change” next to your email and enter the one you copied in step 4.
Check your email and click the confirmation link.
Follow the steps in Scenario 2
Note: Please follow the appropriate steps for your situation. As it was before, migrating accounts will result in loss of access of one of the accounts. Due to the technical challenge of unmerging accounts, we will not be able to do this for anyone in the foreseeable future.
Important: If you have already migrated your account via support or the migration tool, do NOT enable “Auto-Migrate Existing Account”on your client.
We’re celebrating with a few quality-of-life updates based on your player feedback that’s intended to address a few of the issues and suggestions that you’ve brought forth to us. But first, we’d like to address a recent issue that you may have already heard of.
Unrequested Refunds
A lot of you have experienced unrequested refunds from Facebook across all of the games. Demanding a refund for gold already spent is a violation of the terms of service, but fortunately we realized this was a Facebook glitch and never issued any disciplinary action to anyone.
This is a Facebook-wide issue affecting dozens of games and tens of thousands of dollars across multiple development companies. Facebook is working on it. In the meantime, if you have a negative gold balance, just sit tight and don’t worry about it.
Elite Units Color Fixes
Not too long ago, we have wrapped up the releases for the Elite Unit skins. Unfortunately, some units weren’t very paintable and thus didn’t display colors all that well. The underlying system for this has been overhauled. The Elite AH-64, Elite M109, Elite Gaz Tigr, and the Elite Nimr, to name a few, now has reworked color variants,
New Scarlet Color Variant for the Elite TOS-1A
The above rework caused an unintended change to the Elite TOS-1A’s default red color. Upon being fixed, we discovered that some actually liked it. Well, you can now get your Elite TOS-1As in bright Scarlet… for free! Just go to your Motor Pool > Paint Vehicles, and TOS it on and enjoy your super-bright rocket artillery!
Desktop Client Improvements
The desktop client now allows you to upload an avatar without having to go to battlehouse.com. This will help players who don’t like having their Facebook avatar skipped when they use the desktop client.
Simply boot up the client and go to Account Info to upload a custom avatar before logging in to play!
Battlehouse.com now allows you to log in with Microsoft. If you use the Windows Store version of the desktop client and would like to access your account info via battlehouse.com, you can now do so.
Don’t see the update you were hoping for in this week’s release? Fear not, as there is still plenty more to come.
Today is a different kind of “Voice of the Commander” day.
Usually, we’d celebrate with a quality-of-life update based on player feedback. It still is player feedback for today, but in a different way.
For the past few months, the gifting system has been popping in and out of existence. Unfortunately, this is due to Facebook breaking something on their side, and is not something we are able to fix on ours.
So we’ve been looking for ways to break free of this reliance on Facebook, and the first step to do that is now here: the “Friends” bar will now show clan members!
A transparent clan logo on a player in your friend bar will indicate that they are a clanmate.
As mentioned before, this is just the beginning. This will be developed further down the road, so stay tuned for more updates!
